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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Babak

February 16, 2026

5  out of  5
rating by Babak
"I've been working with them for nearly 8 years and I'm very happy so far. Very responsive and diligent."
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Steven Zhang

February 13, 2026

5  out of  5
rating by Steven Zhang
"I had a truly excellent experience working with Malinda Zampera and her team. The newly renovated office is absolutely beautiful — modern, welcoming, and very comfortable. It immediately creates a professional and trustworthy atmosphere.

The customer service staff are incredibly warm, attentive, and professional. They demonstrated deep knowledge of insurance products and took the time to patiently answer all of my questions in detail. I never felt rushed, and every concern was addressed clearly and thoughtfully.

If you are looking for an insurance agent who is knowledgeable, responsive, and genuinely cares about clients, I highly recommend Malinda Zampera. It was a pleasure working with her team."
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Cecilia DP

February 6, 2026

5  out of  5
rating by Cecilia DP
"State Farm has been great regarding their services. I've had a few claims and they always have responded and resolved quickly. Also, I appreciate the timely responses I always get to every email I send. Thank you!"
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weatfy9163 (xxx)

January 23, 2026

5  out of  5
rating by weatfy9163 (xxx)
"Excellent service over the last 5 years. Xin Yang stands out for being extremely patient, attentive, and responsive. It’s reassuring to work with someone who truly cares about their clients."
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Jonathan

December 13, 2025

5  out of  5
rating by Jonathan
"Dealing with Malinda and the team is always a pleasure. So simple, personal, and authentic."
We responded:
"Thank you for your feedback, Jonathan. If there is anything else we can do to help, please let us know!"
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Ang Li

December 12, 2025

5  out of  5
rating by Ang Li
"Amazing customer service — the team was very responsive, patient, and easy to work with.
They helped me secure a great rate and clearly explained all my options."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Josh Culotti

December 2, 2025

5  out of  5
rating by Josh Culotti
"Malinda is hands down one of the coolest agents I’ve ever met. You want a caring and funny agent, call her today!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michelle Burton

October 28, 2025

5  out of  5
rating by Michelle Burton
"Malinda and her staff are always very responsive and efficient in their assistance when I have requested support or additional insurance coverage."
We responded:
"Michelle thank you so much for your long-time business, you and Barbara are so great to work with you make our jobs easier. "
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pheobe

October 17, 2025

5  out of  5
rating by pheobe
"Have my car and home insured with Malinda. Recently added life insurance too. Got great price and awesome services!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jacob Miller

October 16, 2025

5  out of  5
rating by Jacob Miller
"The entire team helped me through a confusing inheritance and new car purchase."
We responded:
" It’s our pleasure to assist you with your insurance needs Jacob. Thank you so much for being a loyal customer!"
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Qian Wang

October 6, 2025

5  out of  5
rating by Qian Wang
"Got my car and home insurance with Luna. She is knowledgeable, efficient, and always takes the time to explain every detail clearly. Excellent service and a great experience overall."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yinan Dong BBD Invest LLC

September 4, 2025

5  out of  5
rating by Yinan Dong BBD Invest LLC
"Very reasonable price, very friendly staff and always fast response."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Xinyun Liu

July 25, 2025

1  out of  5
rating by Xinyun Liu
"Attitude is good but cannot refund me for almost 2 months now. Will consider remove it once refunded.

Re: No matter what is this or how much is it. 2 months is unacceptable for any reason."
We responded:
"Thank you for your patience, we have been working with corporate to get this cancelled but because you wrote the homeowners in another office and they didn’t do it as a rewrite of your renters is the reason for the delay. We just wanted you to have continual insurance with no gaps. We are working on getting your $9 a month renters policy refund to you as quickly as possible."
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Terry Stach

July 7, 2025

5  out of  5
rating by Terry Stach
"I 100% recommend Malinda Zampera’s agency for any insurance needs. Ashley is great and I fully trust them to take care of any of my customers needs that move to their area.

As someone in the insurance industry it is a breath of fresh air when I find someone that runs a business with integrity and does what’s right by the customer.

Check them out for sure if you are shopping for insurance."
We responded:
"We’re honored by your positive feedback! We are very grateful for your business Terry."
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Alyda Hultstrand

June 19, 2025

5  out of  5
rating by Alyda Hultstrand
"I had a great experience working with Malinda, she has been quick to respond to my questions, gave thorough answers in a non-pushy way to help me make the best choices for my insurance coverage, and went the extra mile to help me get everything set up in short notice before a weekend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us Alyda; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zhe Zeng

May 30, 2025

5  out of  5
rating by Zhe Zeng
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kun Li

April 16, 2025

5  out of  5
rating by Kun Li
"Malinda’s team provides professional guidelines on insurance selections and suggests the best discount. I highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wendy G.

January 24, 2025

5  out of  5
rating by Wendy G.
"Breanna recently helped me adjust my insurance bundle after a new care purchase. She went the extra mile to secure the best rate while assuring me coverage for my home and auto plus an "umbrella policy." I have worked directly with her employer/boss Malinda since 2006 in Bellevue as a small business owner. It's so great to have the assurances and trust here with such fine caring professionals as these and I would never change a thing!
Thank you, my State Farm Agents!"
We responded:
"Thank you Wendy for always being such a kind client all these years, it makes our job much easier. Happy new year!"
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Sue Schmitz

August 20, 2024

5  out of  5
rating by Sue Schmitz
"Malinda and her entire staff have taken care of me for over 15 years and have been great to work with. I couldn't recommend a better agent for State Farm. They have made me a very happy client and a State Farm customer for life."
We responded:
"You are so sweet Sue, glad you were our client for so many years, all the best in Tennessee, so happy you are still insured with SF."
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Wendy F

April 8, 2024

5  out of  5
rating by Wendy F
"I'm Melinda's favorite 😂 client,she is my favorite State Farm Agent.Always exceptional service,from everyone!Four years and holding!"
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Tierra Owens

December 8, 2023

5  out of  5
rating by Tierra Owens
"Malinda is great! My husband and I have had our policies with her for years and have had ZERO issues. Malinda is super knowledgable and literally sat with my husband and me for hours, answering all of our questions on different policies.
Outside of knowing her stuff, Malinda has a personality and you can really tell she cares about the people who have their policies with her. She looks out for YOUR best interest, not what might benefit her office. She is great to be around and we feel confident and comfortable having our insurance policies with her!"
We responded:
"Well I am the lucky one to have you and your husband for clients! If all my clients were like your household my job would be perfection. Thank you Tierra for your kind words and your continued business over the last decade. :)"
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Adam Kirby

June 14, 2023

5  out of  5
rating by Adam Kirby
"I have been with State Farm and Malinda for a number of years and have never been let down. The team there is always available to answer questions and have helped me with all my insurance needs."
We responded:
"Thanks Adam! We appreciate you and your business!"
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kyle

April 21, 2023

5  out of  5
rating by kyle
"We have Been a long time customers and have never had one complaint always quick to answer questions and help us out"
We responded:
"You rock Kyle, thanks for leaving us a review!"
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Zinan Zhuang

April 21, 2023

5  out of  5
rating by Zinan Zhuang
"I have been choosing this office for my car insurance for two years. The rate is low and steady. Right now I also included renter insurance, because people here are professional, responsive and patient to help. Thanks Ashley for answering a lot of questions and helping me setting up policies with care! 😃"
We responded:
"We are always here for you Zinan, thank you so much!"
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Kiran Prasad

February 11, 2023

5  out of  5
rating by Kiran Prasad
"I have had a great experience with Malinda! She is knowledgeable and cordial — willing to and capable of answering any question. She gives great travel advice for Croatia too."
We responded:
"Thanks Kiran! You are a great client, and we are happy to help!"